We offer a full refund on returns within 7 days of purchase. We will not accept returns after 7 days - NO EXCEPTIONS. It is required to have a receipt or proof of purchase when returning the item.

*Online purchases cannot be returned or exchanged in our retail store. It is highly recommended to INSURE your package as we will not be responsible for the item until it has been received by our office. You will be responsible for your own shipping costs for returning the item. Shipping costs are non-refundable. To return your item, please address it to:

SHOP MIX
1458 3rd Avenue
New York, NY 10028

Please note: If our quality control team deems that your item is worn, we cannot process your return. In this case, we will send you an email with the further information.

MAXIMUM 1 EXCHANGE PER ORDER